Introducing Capture: A Powerful Solution for Your Retention Challenges
Customer retention is one of the most pressing challenges lenders and servicers face. In fact, recent data indicates only 18% of refinance borrowers stay with their servicer, prompting a unique opportunity to boost retention and recapture efforts and outperform competitors.
Black Knight’s Capture lead analytics platform enables lenders and servicers to more effectively identify actionable leads, determine the best time to engage them, and calculate personalized pricing scenarios. Hear Black Knight’s industry experts cover the benefits of this powerful solution and its practical applications to improve recapture and retention rates.